Data Protection and Privacy Policy
Last Updated: September 3, 2026
Honsoft Technology Centre Ltd (“we,” “our,” or “us”) operates the HiBizCloud platform (the “Service”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (hibizcloud.com) and use our cloud-based business management software.
Please read this Privacy Policy carefully. By accessing or using the Service, you agree to the collection and use of information in accordance with this policy.
- Information We Collect
We collect several different types of information for various purposes to provide and improve our Service to you.
Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This may include:
- Email address
- First name and last name
- Phone number
- Business name and physical address
- Billing details and payment information
Business and Operational Data
As an ERP and management tool, the Service processes data that you input into the platform regarding your business operations (“Business Data”). This includes:
- Inventory records and product details
- Financial transactions, sales, and expenditures
- Invoices, quotations, receipts, and customer names
- Employee profiles and system user logs
Usage Data and Cookies
We may also collect information on how the Service is accessed and used. This Usage Data may include information such as your computer’s Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data. We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.
- How We Use Your Information
We use the collected data for various purposes:
- To provide, maintain, and improve our Service
- To manage your account and registration as a user
- To process payments and prevent fraudulent transactions
- To provide customer support and respond to your requests
- To send you administrative information, updates, and marketing communications
- To monitor the usage of our Service and detect, prevent, and address technical issues
We process Business Data strictly to perform the services requested by you. We do not mine, sell, or rent your Business Data for advertising or third-party marketing purposes.
- Storage and Data Retention
Your information, including Personal Data and Business Data, is processed and stored securely in secure cloud environments.
We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.
- Disclosure and Sharing of Data
We do not sell your personal or business data. We may disclose your information under the following circumstances:
Third-Party Service Providers
We may employ third-party companies and individuals to facilitate our Service (such as payment processors or cloud hosting providers). These third parties have access to your information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Legal Requirements
We may disclose your data in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, prevent wrongdoing in connection with the Service, or protect the personal safety of users or the public.
- Security of Data
The security of your data is critical to us. We implement standard commercial security measures, including encryption during transit and at rest, firewalls, and strict access controls. However, remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.
- Your Data Protection Rights
Depending on your jurisdiction (such as regulations under the Kenya Data Protection Act), you have certain data protection rights. These may include:
- The right to access, update, or delete the information we have on you
- The right of rectification if your information is inaccurate or incomplete
- The right to object to or restrict our processing of your personal data
- The right to data portability
To exercise any of these rights, please contact us using the information provided below.
- Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top. You are advised to review this Privacy Policy periodically for any changes.
- Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: info@hibizcloud.com
- By phone: +254 717 454 634
- By visiting our office: HMT Centre, 1st Floor, Nairobi-Namanga Road, Kitengela, Kenya